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在西方国家，饭菜有赃物或者上错菜，顾客一般不会忍气吞声，他们会询问服务员，投诉饭菜质量问题，积极维护自己的权利。　　常用句子　　The coffee is bitter.　　这咖啡太苦了。　　This dish is too greasy.　　这道菜太油腻了。　　I ordered steak but you give me Chicken.　　我点了牛排但是你给我上的是鸡肉。　　The chicken is not well-cooked.　　这鸡肉没煮好。　　The beef is a bit of tender.　　这牛肉不太熟。　　Waiter, this is not what I ordered.　　服务员，这不是我点的菜。　　My mouth is burning.　　嘴都麻了。　　I"m sorry. I got a mistake.　　对不起，我弄错了。　　The pepper in the food made me sneeze.　　这食物中的胡椒味儿呛得我直打喷嚏。　　Is there anything I can help you with?　　有什么可以为您效劳的吗?　　What is this? I didn"t order that.　　这是什么呀?我点的不是这个菜。　　I"m sorry for this on behalf of my chef.　　我代表我们的厨师给您道歉。　　I"ll check the status of your order.　　我查看一下您的菜单。　　I hope you enjoy your meal.　　希望您好好食用。情景对话Alex:Excuse me! Could you tell me who is the cook?　　Walter:What"s the matter, Sir? Is there anything I can help you with?　　Alex:Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.　　Waiter:I really apologize for this mistake. Please let meserve you a better dish.　　Alex:That"s alright, but you people have been running this restaurant for so long! This is no way to happen here.　　Waiter:I"m sorry for this on behalf of my chef.　　Alex:I would appreciate if you can replace it with a well-cooked dish.　　Waiter:Sure. Thank you for your patience.　　亚历克斯:对不起，能告诉我厨师是谁?　　服务员:先生，怎么啦有什么可以帮忙的吗?　　亚历克斯:嗯，你看，我点的帕尔玛干酪鸡肉里的鸡肉没煮好。　　服务员:非常抱歉出点问题，我给你再重新上一个。　　亚历克斯:好，但是你们经营了那么久，这不应该发生这样的事情呀!　　服务员:我代表厨师给您道歉。　　亚历克斯:你要是重新换一个好点的，我会非常感激。　　服务员:当然。谢谢您耐心等候。