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一般刚进入餐厅时，都会有服务员来招呼你。如果你预定了座位，他会领你到预定的座位，如果没有，他也会根据你就餐的人数和要求来安排好相应的座位。当然就座后就是点餐了，西方的饮食习惯和中国是稍有不同的，先点汤，然后是沙拉、主餐，最后是甜点。如果初到某地，当然可以点一些当地的特色菜来尝尝鲜了，如果你不知道什么是当地特色，那么就问问服务员吧。那么，招呼客人时的英语怎么说呢？1.没有预订A:Good evening,sir.A:晚上好，先生。B:Good evening.B:晚上好。A:Have you got a reservation?A:您有预订座位吗？B:I don"t think so.B:没有。A:I see.Would you come with me this way,please?A:好的，请您随我走这边。B:Thank you.B:谢谢。2.有预约A:Good evening,sir.Welcome to our restaurant.A:先生,晚上好。欢迎光临我们餐馆。B:Thank you.B:谢谢。A:Do you have a reservation?A:您有没有预约？B:Yes,I do.B:是的，有预约。A:May I have your name,please?A:请问您贵姓？B:Yes,it"s Mr.Brown.B:布朗。A:Mr.Brown.We were expecting you.This way,please.A:布朗先生。我们正在恭候您的大驾。这边请。3.坐在哪儿A:Good evening.A:晚上好。B:Good evening.I"d like a table for four,please.B:晚上好。我要一张4人餐桌。A:OK.Where would you like to sit?A:好。你们想坐在哪儿呢？B:By the window,please.B:窗子旁边。A:All right.This way,please.A:行。这边请。B:Thank you.B:谢谢。4.进入餐厅A:Good evening.Welcome to our restaurant.A:晚上好，欢迎光临。B:Good evening.We want a dinning room with two tables,each table for eight.B:晚上好，要一间有2张桌子，每张桌子可坐下8个人的包间。A:I"m sorry,madam.The rooms are not available now.But would you like to have your dinner in the dinning hall?I can find two tables by the window for you.A:对不起，女士。包间现在都满了。你们愿意在大厅里用餐吗？我可以为你们安排两张靠窗的桌子。B:No,thanks.We have made a reservation.B:谢谢，不用了。但事前我们已预订了座位。A:Let me check the reservation list.Can I have your name,please?A:让我查一查，请问你叫什么名字?B:My name is Wang Hai.I"m from China International Travel Service.B:我叫王海，是中国国际旅行社的。A:Yes,a reservation through China International Travel Service.That"s Rose Dinning Room.I"ll ask a waitress to show you the way.A:是的，有中国国际旅行社的预订，是玫瑰包间，我让服务员带你们去。5.好房间A: This way,please.We"ve got a nice private for you.A:请这边走。我们为你们安排了一个单间。B:That"s good.Thank you.B:那太好了。谢谢。A:Here we are.I hope you all like it.A:就这间。希望你们喜欢。B:It"s good.It"s a nice room.B:挺好的。是一个好房间。A:And here is the menu.I"ll come back soon.A:这是菜单。我一会儿就回来。B:Thank you.B:谢谢。6.安排就座A:Ladies and gentlemen,here we are in the Dinning Room.This is the coat rack,you can leave your coats here.This is the TV set and you can sing karaoke after you enjoy your dinner.A:女士们、先生们，这就是包间。这是大衣架，可以把衣服挂在这儿。这是电视机，你们饭后可以唱卡拉OK。B:That"s great!B:太棒了！A:Now,please be seated.Each table for 6 people.A:现在，请各位就座。每张桌子6个人。B:Excuse me,Ms.Wang,can I have a high chair for my son?He is too short.The chair is too low for him.B:对不起，王小姐，我可以为我的儿子要一把高椅子吗？他个子太小，这把椅子对他来说太低了。A:Yes,I"ll ask the waitress to bring a high chair for him.(After a few minutes,the waitress comes in with a high chair.)A:好吧，我让服务员给他搬一把高椅子。（几分钟之后，服务员拿了一把高椅子进来。）C:Is this chair all right?C:这把椅子行吗？B:Yes,It"s good and comfortable.B:可以，很好，很舒服。7.点菜A:What"ll it be,sir?A:先生，来点什么？B:I"ll have the roast beef,please.B:请给我来盘烤牛肉。A:Rare,medium or welldone?A:烤嫩些、适中还是老一些？B:Medium.B:适中。A:And what"s yours,miss?A:您呢，小姐？C:I"ll have the liver and onion.C:我要洋葱炒猪肝。8.推荐A:Do you have any Blue Cheese dressing?A:有没有上等蓝纹奶酪汁？B:I"m afraid not,but I would recommend the French dressing.B:恐怕没有。但是我可以向您推荐法国酱。A:I see.I"ll take it.A:我明白了。那就要它吧。B:Will there be anything else?B:还要点什么别的吗？A:No,that"s all.Thank you.A:不了，就这么多。谢谢。B:Thank you,sir.Your order will be ready soon.B:谢谢您，先生。您点的菜很快就上来。9.抱怨A:Our food seems to be taking a long time,doesn"t it?A:我们的菜好像好久了，不是吗？B:It sure does.B:的确。A:We ordered half an hour ago,but our meal hasn"t arrived yet.We have to leave pretty soon.A:我们半小时前点了菜，但是现在还没来。我们很快就得走。C:I"m sorry,I"ll see what"s happened.C:抱歉，我看看是怎么回事。10.席间服务A:Your Wuxi Spare Ribs.It"s typical of Wuxi.A:这是无锡小排。它是无锡的特色菜。B:Perhaps you are mistaken.We haven"t ordered the dish.B:也许你弄错了。我们并没有点这道菜。A:(After checking the original order)Sorry,sir.I"ll take it away.A:（检查菜单之后）对不起先生，我来撤走它。B:One moment,is it typical of Wuxi?Now that it is served on the table,we might as well take it.Just put it on our account.B:等一会。你说它是无锡特色菜？既然它已经上桌了，我们不妨尝一下。就把它记入我们的账上吧。A:Yes,thank you.A:好的，谢谢您。11.顾客投诉A:Is everything to your satisfaction?A:这些饭菜合您的意吗？B:No,the steak was recommended,but it is not very fresh.B:不太满意。尽管牛排是你们的拿手菜，但并不新鲜。A:Oh!Sorry to hear that.This is quite unusual as we have fresh steak from the market every day!I will look into the matter.A:哦，真对不起。这是很少发生的，因为每天我们都从菜市场买来新鲜的牛排。我一定会调查一下这件事情的。