在日常学习、工作或生活中,大家总少不了接触作文或者范文吧,通过文章可以把我们那些零零散散的思想,聚集在一块。大家想知道怎么样才能写一篇比较优质的范文吗?下面我给大家整理了一些优秀范文,希望能够帮助到大家,我们一起来看一看吧。
(资料图片仅供参考)
抱歉信
写作要点:
1. 直接
2. 真诚
注意:即使你觉得你的客户有问题,也不能够流露出来。
写作步骤:
1. 开篇道歉;
2. 解释错误、保证不再犯同样的错误;
3. 期待回复
常用句型:
l we are sorry for any inconvenience we caused you.
l we appreciate your patience in allowing us time to research the information and respond to your complaints.
l we try our best but occasionally errors do slip by. please accept our apology for any inconvenience this may have caused you.
l thank you for your patience while we straighten out the confusion about your order.
l we are sorry that this is one of the few instances in which we cannot make a refund.
范文1: forgot business meeting
december 5, 20
ms. hannah brown
10 jane street
middletown, nj 00000
dear ms. brown:
please accept my apology for not meeting you for lunch tuesday. i had the appointment written on my calendar and was looking forward to the occasion, but somehow i got my days mixed up and didn’t realize the mistake until now.
please forgive me. i’ll call you on friday to see if we can reschedule our luncheon meeting at your convenience. i am eager to hear about the proposed taylor project in more detail.
sincerely,
tom
appointment: how to cancel or decline graciously
取消、拒绝信
写作要点:
1. 清晰
2. 准确
3. 有礼
写作步骤:
1. 开篇道歉
2. 说明原因
3. 建议调整时间、地点
范文2: canceling an appointment
june 2, 20
mr. michael j. morgan
vice-president
jacobs, mackenzy, phillips
1811 west van dyke street
pleasantville, oh 00000
dear mr. morgan:
an unexpected complication in our west coast plant will prevent me from keeping our june 14 appointment to discuss the annual audit. we’ve been experiencing shipping problems, and i must fly out to lend a hand.
since it isn’t clear right now when i can return, i’ll have my secretary contact your office next week when my plans are more definite to set up a new appointment.
my apologies for any inconvenience this may cause you. i’ll be looking forward to our meeting.
sincerely,
tom
范文3: saying no to a pushy salesperson
april 12, 20
mr. jack billet
ace printing service
111 main street
jacksonville, fl 00000
dear mr. billet:
thank you for reminding us that you will be in town next wednesday and would like to discuss your printing services with ms. mccarthy.
as ms. mccarthy has indicated on several previous occasions, we are very pleased with our present arrangements for printing and definitely will not be considering any other services in the foreseeable future. therefore, ms. mccarthy has asked me to tell you that a meeting would not be helpful at this time.
we appreciate your interest in our firm, however, and thank you for writing.
sincerely,
tom
collection letters: the professional way to remind
customers that payment is overdue
催缴信
写作要点:
1. 友好
2. 坚定
写作步骤:
1. 催缴
2. 确认
3. 期待回复
范文4: step 1-just a reminder…
june 2, 20
mr. michael smith
1011 main street
midville, mi 000000
re: invoice 112657
dear mr. smith
we have carefully checked our accounts and can find no record of the payment you believe you made april 2 to cover the sum of $ due on the above-referenced invoice.
if you have received your canceled check from the bank, please send us a photocopy of it so that we can clear up this matter expeditiously. if you find you were mistaken about the payment, please send it immediately. thank you.
sincerely,
tom
范文 5: step 2-still have not heard from you…
july 5, 20
mr. michael smith
1011 main street
midville, mi 00000
re: invoice 112657
dear mr. smith:
your payment of $ for the above-referenced invoice is now more than thirty days past due.
since we have hot heard from you in response to our precious correspondence, we assume that the balance is correct and that your records agree with ours.
it is essential that that this account be settled at once to avoid any problems with your credit standing. if there are circumstances beyond your control that are making it difficult for you to pay this amount all at once. we urge you to tell us about them immediately so we can discuss setting up an easy payment plan for you.
please mail your payment or contact us right away. we must hear from you at once to avoid further action.
sincerely,
tom
范文 6: step 3-last chance before legal action…
august 15, 20
mr. michael smith
1011 main street
midville, mi 00000
re: invoice 112657
dear mr. smith:
unfortunately, we have not received a reply to our many requests for payment of the above-mentioned account. as you know, the account is now considerably overdue.
we are sure you understand that at our present wholesale prices we cannot afford to allow accounts to remain outstanding indefinitely. therefore, if we do not receive remittance within ten days from the above date, we will have no choice but to pursue other collection procedures, including legal action, without further notice to you.
we hope this will not be necessary and that you will send us the payment without any further delay.
sincerely,
tom
reference
p-h editorial (editor), 1990, prentice hall, englewood cliffs, new
jersey 07632
开头段:说明与收信人的相关性,并表明写作意图。
主体段:写明投诉的原因,要展开说明,可以说具体的理由,也可以说问题的具体体现方式,比如,表达你对此事所带来 不便的感受、心情。此外,提出你对如何改进或者解决问题的建议,清楚表明你希望问题如何得到解决。
结尾段:表达你希望所述问题得到迅速解决的强烈愿望,并对有关人员做出的努力表示感谢,希望尽快得到满意的答复。
1. i am writing to you to complain about... 我现写信向你投诉有关…
2. i am afraid that i have to inform you that... 我很遗憾地告诉你……
3. i am completely disappointed/upset to find... 当我发现……,我感到非常的失望(伤心)。
4. there are some problems with.., that i wish to bring to attention. in the lust place .... in the second place .... 我希望你注意到在……方面的一些问题。一方面,……;另一方面,……
5. to improve the situation, it is advisable to take the following measures. for one thing .... for another .... 为了改善局面,建议采取以下措施。其一,……;其二,……
6. i sincerely hope that it win review its management system, with the view to (doing) ... 找真诚地希望……能检讨自已的管理方式,以便……
7. i look forward to a day when we could... 我期盼着有—天我们能够……
8. i do hope that the problems will be solved as soon as possible. 我希望问题可以尽早得以解决。
9. i hope my suggestions will be taken into consideration to improve the situation. 我希望你们能够考虑一下我的建议以便改善局面。
10. we believe that you will take this matter seriously from now on and make every effort to prevent its recurrence. 我们相信你们从现在起会认真对待这件事情的,并努力避免此事的再次发生。
第一部分、英文信函题型作文写作步骤
要求考生根据提纲写一封英文书信,如2005年12月六级作文、2005年1月四六级作文、2004年6月四六级作文、2004年1月四级作文。对这类题型,通常分为5个步骤来写:
第一、文章开头:称呼
第二段、寒暄语句,引出写信的目的:
寒暄句+主题句(注:寒暄句和主题句可以是同一个句子)
第三段、根据提纲扩展主体段落:
主题句+扩展句1+扩展句2+扩展句3
第四段、表明自己的观点,并结束书信主体段落
在最后要他谈自己的看法
第五段、寒暄句+落款
第二部分、英文信函题型作文写作范文练习
[实战演练]
directions:for this part, you are allowed thirty minutes to write a composition on the topic a letter to the university president about the canteen service campus. you should write at least 120 words and you should base your composition on the outline below:
假如你是李明,请你就本学校食堂的状况给校长写一封信,内容应包括:食堂的饭菜质量、价格、环境、服务等,可以是表扬,也可以是批评建议,也可以都有。
[写作模板:架构阶段]
第一段:称呼
dear mr. president,
第二段:引出写信的目的
主题句: this letter comes to you from ____.
扩展句: in it, some opinions are put forward for you to reflect upon
第三段:对学校食堂正面的看法
主题句:as you know, _____ . but unfortunately, ______.
扩展句:1、___. (举例) as a result, _____.
2、besides, ______.
3、and whats more, _____.
第四段:对学校食堂负面的看法
主题句:some people may argue that ____.
扩展句:1、for instance, ____ and ____.
2、but in my opinon, ______.
第五段:结尾,表明自己看法
结尾句:to be belief, though a bit dissatisfied with _____.
扩展句:i do believe that, with the efforts of all people concerned, we can solved the problems there. ming
[写作模板:填充阶段]
第一段:称呼
dear mr. president,
第二段:引出写信的目的
主题句: this letter comes to you from one of your students.
扩展句: in it, some opinions are put forward for you to reflect upon
第三段:对学校食堂的看法主题句:as you know, our students are the main customers of the university canteen. but unfortunately, we dont find the service there satisfying sometimes.
扩展句:
1、the food is not as nutritious as it should be. (举例) as a result, some of us become thinner and weaker at university.
2、besides, sometimes the canteen people just bring us steamed bread with their dirty bare hands.
3、and whats more, the fare is also a little higher at university.
第四段:别人对食堂看法
主题句:some people may argue that measures have been taken and things are improving there.
扩展句:
1、for instance, ic cards have taken the place of money in the canteed, and the attitude of the service people is also changing.
2、but in my opinon, progress is not so quick and thorough.
第五段:结尾,表明自己看法
结尾句:to be belief, though a bit dissatisfied with the present canteen conditions,
扩展句:i do believe that, with the efforts of all people concerned, we can solved the problems there. thanks.
第三部分、范文
范文1:
dear mr. president,
this letter comes to you from one of your it, some opinions are put forward for you to reflect upon.
as you know, our students are the main customers of the university canteen. but unfortunately, we dont find the service there satisfying food is not as nutritious as it should be. as a result, some of us become thinner and weaker at , sometimes the canteen people just bring us steamed bread with their dirty bare whats more, the fare is also a little higher at university.
some people may argue that measures have been taken and things are improving instance, ic cards have taken the place of money in the canteed, and the attitude of the service people is also in my opinon, progress is not so quick and thorough.
范文2:
dear sir or madam:
with reference to your letter on d like to ,first of all,convey my deepest appreciation to your offering me the position of manager assistant in your i am more than delighted and honored to gain your trust and assignment.
however,i have to decline this unexpected offer whih all unwillingness, which mainly results from an abrupt change in my schedule. when i applied for the position a week ago , i aslo sent an application to cloumbia university, for i hadnt yet made up my nind whether to start work afger graduation this month . what a coincidence ! i got the adminttance to the graduate school of english literrature in columbia university the same day i received your letter. weighing the pros and cons for an entire night ,i determine to seize the changce for further study abroad.
with my earnest apology, i do hop you can pay me due understanding and forgiveness for turning down your offer. in closing ,may your company have great prospects and enjoy extensive popularity.
yours sincerely.
sally
书信作文套句
dear sir or madam
mr. mrs. miss. ms.
yours sincerely, yours truthfully,
love,
yours affectionately,
书信作文常用套句
开头部分
1:the time flies, we havenxxxt seen each other for a long time. all the things here are going on pretty well, i just miss you so much!
时间过得很快,我们已经很久没见了。这里一切都好,就是很想你。
2:it is so great to hear from you again. 能再次收到你的来信我很开心。
3:long time no see! 好久不见。
4:i trust that everything is going smoothly for you.
我相信你那里一切都好。
5:it is a great pleasure for me to have this wonderful chance to put pen to paper and send greetings to you.
很高兴我有这样的机会提笔给你写信,寄给你我的问候和祝福。
中间部分:
give advice:
in my humble opinion, you would be wise to take the following action:
在下认为,如果你能采取以下措施,将是一种明智的选择。
i hope you will not find it too forward for me to suggest that you...
请原谅我的直接,不过,希望你能___________。
in my experience, it seems that _______ would make sense in your situation.
从我的经验来看,针对你的情况,似乎________会有帮助。
at the risk of overstepping my boundaries, allow me to suggest that you____。
请原谅我的冒昧,不过我建议你_____________。
gratitude
i truly appreciate your kindness.
我很欣赏你的仁慈。
i am grateful to you for...
非常感谢你_________________-。
i appreciate it more than i can say.
我对你表示万分感谢。
i can never thank you enough.
万分感谢。
i wish there were a better word than xxx thanks xxx to express my appreciation for your generous help.
其实,对你的帮助岂能用xxx谢谢xxx儿子可以表达的。
it was kind and generous of you to do this for me, and i appreciate it more than i can say.
你对我如此慷慨,真是对您感激不尽。
many thanks for your kindness and hospitality.
非常感谢你的仁慈和好客。
now we have arrived back home safe and sound.
现在我已经安全到家。
thank you from the bottom of my heart for...
我打从心底谢谢你(真诚地感谢你)。
thank you again for your kindness.
谢谢你的好意。
apology
please accept my sincerest and deepest apology.
请接受我最诚挚、最深刻的道歉。
i apologize most sincerely for...
我诚挚地对___________向你道歉。
i am truly sorry to have done...
我对________向你表示道歉。
please forgive me...
请原谅我曾__________。
1.i am grateful/obliged to you for...我非常感谢你的……
2.i am greatly indebted to you for what you have done. 我为你所做的一切表示感激。
3.i am thankful/obliged to you for your unselfish assistance during… 感谢你在……期间给予我无私的帮助。
4.i take this opportunity to express my deep appreciation of your kind help you rendered me.
我借此机会对你所给予我的.帮助表示深深的感谢。
5.my appreciate to you for your generous help is beyond my words.i wish i could repay it some day.
我无法用言语来表达对你的感激之情。但愿有朝一门能回报你的帮助。
6.words fail me when i want to express my gratitude to you.感激之情难以言表。
7.again,i would like to express our warm thanks to you.再次向你表示感谢。
july 7, 2008
dear prof. james,
as one of your students, i am writing to ask for your kind assistance. i wish to enroll in college of computer at oxford university, for which i am required to provide a letter of recommendation. as a senior professor in your field, one of my most respected college teachers and a person who knows me very well, you are the most suitable referee for me.
as you know, i have laid a solid foundation in computer science. i would be grateful if, in the letter, you would confirm that i have adequate qualifications to follow the course. would you be so kind as to give a brief introduction to my academic performance during my undergraduate studies, especially that under your supervision? besides, your personal opinion of me will carry special weight. i have to submit the letter next month.
thank you so much for your generous help in this matter.
yours sincerely,
henry scott
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